Frequently Asked Questions & Answers

Yes, our holiday nannies are available during weekends and public holidays to accommodate your family’s needs.

Accommodation and travel costs for the holiday nanny are typically covered by the client in addition to the nanny’s fee.

Yes, our holiday nannies are trained in first aid and CPR to ensure the safety and well-being of your children.

We can arrange a WhatsApp video-call interview for you to meet the holiday nanny before confirming the booking, based on availability and your preferences.

Absolutely, our holiday nannies can accompany you on international trips, providing dedicated care during your travels.

The primary focus of our holiday nannies is childcare, but they can assist with light household tasks related to the children’s care.

We provide references and conduct background checks on all our holiday nannies to ensure their suitability and reliability.

We prioritize your children’s safety by thoroughly vetting our holiday nannies and conducting background checks and reference checks.

The process begins with discussing your specific requirements as your booking request comes in, after which we will forward our Terms and Conditions, along with a preliminary quote, to you. Once you confirm that you are happy to proceed with our quote, we will advertise the position amongst our lovely nannies and match you with the available nannies. At this stage you may arrange for a virtual meet-and-greet, if you so wish.

Once you have selected your preferred nanny, we connect your directly with them to finalize any further details regarding the booking. The nanny will be responsible for keeping record of the worked hours and will communicate these hours to the office and the office will reach out with a final invoice for payment.

It is recommended to book a holiday nanny well in advance to secure availability, especially during peak travel seasons.

Minimum booking: 4 hours. The number of hours per day varies depending on your specific needs and the agreed-upon arrangement with the holiday nanny.

The cost of hiring a holiday nanny depends on factors such as the duration of the booking and specific requirements. Please contact us for a personalized quote.

Hiring a holiday nanny ensures your children are cared for while on holiday, allowing parents to relax and enjoy their vacation with peace of mind.

Typical responsibilities include supervising the children, organizing activities, preparing meals,  light housework duties related to childcare, and ensuring a safe and enjoyable environment.

Our cancellation and change policies vary, so please refer to our terms and conditions or contact us for specific details.

In the event that a holiday nanny becomes ill or unable to travel, we have backup options available to ensure continuity of care.

A holiday nanny is a trained caregiver who accompanies families during vacations to provide childcare services and support.

Minimum booking: 4 hours. The maximum duration for hiring a holiday nanny can be discussed and customized based on your specific requirements and trip length.

Our holiday nannies have extensive experience in childcare, and all hold certifications in first aid and CPR.